Service Pricing
Transparent pricing for businesses and homes across Northern Nevada. No hidden fees, no long-term contracts required.
Consulting & Hourly Rates
On-site and remote support billed in 15-minute increments after the first hour.
Residential Support
$85/hour
Remote support
- Computer troubleshooting & repair
- Device setup & data transfer
- Wi-Fi & networking help
- Software installation & updates
- Printer & peripheral setup
- Virus & malware removal
Residential On-Site
$95/hour
In-home visits in Reno-Sparks area
- Everything in remote support
- Smart home setup & configuration
- Home network installation
- Hardware repair & upgrades
- Streaming & cord-cutting setup
- One-on-one tech training
Business IT Support
$125/hour
Remote & on-site for businesses
- Server & workstation support
- Network troubleshooting
- User account management
- Software deployment & licensing
- Backup verification & recovery
- Vendor coordination
Strategic Consulting
$175/hour
Technology strategy & planning
- IT infrastructure assessments
- Technology roadmap planning
- Workflow & process automation
- Vendor evaluation & selection
- Cloud migration planning
- Cybersecurity assessments
Project Work
$150/hour
Defined-scope projects
- Network design & deployment
- Office IT buildouts
- CRM implementation & training
- VoIP phone system setup
- Cloud environment setup
- Security hardening projects
Emergency / After-Hours
$250/hour
Evenings, weekends & holidays
- Critical system outages
- Security incident response
- Data recovery emergencies
- 2-hour minimum applies
- Available 7 days a week
- Response within 1 hour
Business Services — À La Carte
Common services with flat-rate pricing. Custom quotes available for complex projects.
Network & Infrastructure
| Wi-Fi site survey & assessment | $250 |
| Access point installation (per AP) | $150 |
| Firewall setup & configuration | $350 |
| Network switch install & config | $200 |
| Structured cabling (per drop) | $175 |
| VPN setup (site-to-site or remote) | $300 |
Cybersecurity
| Security assessment & report | $500 |
| Email security setup (SPF/DKIM/DMARC) | $200 |
| Endpoint protection deployment | $75/device |
| Security awareness training | $300 |
| Incident response retainer | $500/mo |
| Password manager rollout | $150 |
Cloud & Email
| Microsoft 365 setup (per user) | $100 |
| Google Workspace migration (per user) | $125 |
| Cloud backup configuration | $250 |
| Email migration (per mailbox) | $75 |
| SharePoint/Drive setup | $300 |
| Domain & DNS management | $100 |
VoIP & Communications
| VoIP system design & quote | Free |
| Phone system installation | $500+ |
| Handset provisioning (per phone) | $50 |
| Auto-attendant / IVR setup | $200 |
| Call recording configuration | $150 |
| Number porting coordination | $75 |
Backup & Recovery
| Backup strategy consultation | $200 |
| Automated backup setup | $300 |
| Disaster recovery plan | $500 |
| Data recovery (standard) | $200 |
| Data recovery (complex/RAID) | $500+ |
| Backup monitoring (monthly) | $50/mo |
General IT Services
| New workstation setup | $150 |
| Server deployment (basic) | $500 |
| Printer/scanner setup (network) | $100 |
| Software deployment (per app) | $75 |
| IT documentation & asset inventory | $400 |
| Employee onboarding (IT setup) | $200 |
Home & Residential Services
Flat-rate pricing for common home technology services.
Computer & Devices
| PC/Mac tune-up & cleanup | $95 |
| Virus/malware removal | $125 |
| Data transfer (old to new PC) | $125 |
| Operating system reinstall | $150 |
| Hardware upgrade (RAM/SSD) | $75 + parts |
| New device setup & configuration | $95 |
Home Network & Smart Home
| Wi-Fi optimization & troubleshooting | $95 |
| Mesh Wi-Fi system install | $150 + hardware |
| Smart home device setup (per device) | $50 |
| Streaming & cord-cutting setup | $95 |
| Home security camera install (per cam) | $75 |
| Parental controls & content filtering | $75 |
Senior Technology Services
Patient, jargon-free tech help designed for older adults and their families.
One-Time Services
$85/session
1-hour sessions, in-home or remote
- Device setup (tablet, phone, computer)
- Email & video calling setup
- Photo organization & sharing
- Online safety & scam awareness
- Medication & appointment apps
- TV & streaming setup
Tech Comfort Plan
$75/month
Ongoing peace of mind for families
- 2 scheduled support sessions/month
- Phone & remote help between visits
- Device health checks & updates
- Scam & security monitoring
- Family status updates on request
- Priority scheduling
Family Tech Setup
$250flat rate
Complete setup for a loved one
- Device selection guidance
- Full device configuration
- Large text, accessibility settings
- Video calling with family members
- Printed quick-reference guides
- 30-day follow-up support included
Prepaid Support Blocks
Buy hours in advance and save. Blocks never expire and can be used for any service.
5-Hour Block
$550
Save $75 — $110/hr effective rate
- Good for occasional support needs
- Mix of remote & on-site
- Use for any service type
- Never expires
10-Hour Block
$1,000
Save $250 — $100/hr effective rate
- Best value for regular support
- Mix of remote & on-site
- Use for any service type
- Never expires
20-Hour Block
$1,800
Save $700 — $90/hr effective rate
- Ideal for projects & ongoing needs
- Mix of remote & on-site
- Use for any service type
- Never expires
Ready to Get Started?
Contact us for a free consultation or custom quote for your specific needs.
(775) 823-3333 — Get In TouchPrices effective February 2026. Travel fees may apply outside Reno-Sparks metro area. All project quotes provided in writing before work begins.